Terms & Conditions

Check-In & Check-Out

• Check-in time is from 14h00.
• We kindly request that you advise us of a late arrival (after 19h00) so we can make the necessary arrangements with reception.
• Check-out time is 10h00 on the day of departure.
• Late departures are subject to availability — please enquire at reception.

Rates & Payment

• Rates are subject to change without prior notification.
• A 50% deposit is required within 48 hours of booking.
• The balance is to be settled 7 days before arrival.
• Guest@58 accepts Visa, MasterCard and Diners Club, and reserves the right to place a temporary hold on the full amount prior to arrival.
• All extra costs incurred during your stay are to be settled at reception on check-out.

Cancellation Policy

• Cancellation on the day of arrival will result in no refund.
• 8–14 days prior to arrival: 50% refund.
• More than 14 days prior to arrival: 95% refund, subject to a 5% admin fee.

Rooms

• We will endeavour to assist with requests for a specific room number wherever possible, but reserve the right to make changes where necessary, without prior notification.
• All rooms have showers (some have baths), DStv, and air-conditioning.

During Your Stay

• No alcohol may be brought onto the property, as we are a licensed venue.
• Dinner bookings are essential. If you wish to join us for dinner and have not booked our Dinner, Bed & Breakfast (DBB) rate, please enquire at reception.
• You will be required to present your ID on arrival.
• Pets are not allowed.
• Reception after-hours emergency number: 068 317 8924